[[e-mail]: I have a friend who needs help]

[Tracy Reed]

Anyone want to help this person out?

[Rich Ernst]

I'll drop her a line, but don't let that stop anyone else from helping out.

Rich

Post by Tracy Reed
Anyone want to help this person out?
--
Tracy Reed
http://tracyreed.org
Digital signature attached for your safety.
---------- Forwarded message ----------
Date: Tue, 6 Feb 2018 14:23:25 -0600
Subject: I have a friend who needs help
Is there anyone that can help someone for me. She needs an Live DVD or USB Drive so she can recover her files from a Windows 10 system that is no longer accepting her fingerprint to sign in and she lost her passwords as updates messed up her sign in. She is also at a point where she has had it with Microsoft and willing to give Linux a try
She needs to be able to boot into a live environment and copy he files to a external HDD so she can do a destructive install on her laptop. Whether Linux or Windows.
If anyone can and is willing to assist her please contact her. She is in El Cajon. I am to far away (I'm in Houston) to assist her and if any of your members are willing to help her I would appreciate it greatly.
--
http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list

[Gus Wirth]

Has she been helped? If not, I have some time this weekend.

Gus

Post by Rich Ernst
I'll drop her a line, but don't let that stop anyone else from
helping out.
Rich

Post by Tracy Reed
Anyone want to help this person out?
-- Tracy Reed http://tracyreed.org Digital signature attached for
your safety.
---------- Forwarded message ---------- From: Shaun Marolf
Date: Tue, 6 Feb 2018 14:23:25 -0600 Subject: I have a friend who
needs help Is there anyone that can help someone for me. She needs
an Live DVD or USB Drive so she can recover her files from a
Windows 10 system that is no longer accepting her fingerprint to
sign in and she lost her passwords as updates messed up her sign
in. She is also at a point where she has had it with Microsoft and
willing to give Linux a try
She needs to be able to boot into a live environment and copy he
files to a external HDD so she can do a destructive install on her
laptop. Whether Linux or Windows.
760-609-2814 She is to upset to reach out because no one she has
contacted will help her (I tried to explain the Linux community is
different but she is not believing me on that.)
If anyone can and is willing to assist her please contact her. She
is in El Cajon. I am to far away (I'm in Houston) to assist her and
if any of your members are willing to help her I would appreciate
it greatly.
http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list

[Mychaela Falconia]

Post by Gus Wirth
Has she been helped? If not, I have some time this weekend.

I met with her Wednesday evening and was able to (1) boot her laptop
from a USB flash drive and (2) mount her Windows NTFS partition and
get to her files - thankfully the disk was not encrypted, which was my
big fear. However, the only Linux live anything I had with me at the
time was rather dated Slackware 13.37, and we weren't able to do the
next step of copying the files to an external HDD because the latter
wasn't being recognized - I'm guessing some problem between the old
Linux kernel and the new USB3 stuff which all of these external HDDs
use.

I have now downloaded Ubuntu 16.04.3 (the version recommended by her
modern-Linux-savvy family member in Texas), burned the ISO to a DVD,
and we have another meeting scheduled for this Friday evening - I am
hoping that this new Ubuntu won't have the problem with the USB3
external HDD, so we'll copy all of her files over, and then she'll
have the option of replacing that Windows 10 with Ubuntu if she is
willing to give it a try.

M~

[Rich Ernst]

Wonderful!

While I've not used Ubuntu directly since they went to their Unity(?)
desktop, I've found Linux Mint to be much more Windows-like for folks
coming FROM windows.

If you've got another spare USB drive, you might bring that along.
Depending on how old her system is, I'd recommend the MATE version,
vs. Cinnamon, it takes less resources.

Lastly, if she wants her Windows back, most systems these days have
built in recovery partitions and can be at least set back to as the
system came out of the factory/box without much problem. Of course,
all other programs and data will NOT be there.

Feel free to contact me directly or have her contact me directly (I
actually emailed her offering to help) if that's the case.

Rich

On Fri, Feb 9, 2018 at 12:19 AM, Mychaela Falconia

Post by Mychaela Falconia

Post by Gus Wirth
Has she been helped? If not, I have some time this weekend.

I met with her Wednesday evening and was able to (1) boot her laptop
from a USB flash drive and (2) mount her Windows NTFS partition and
get to her files - thankfully the disk was not encrypted, which was my
big fear. However, the only Linux live anything I had with me at the
time was rather dated Slackware 13.37, and we weren't able to do the
next step of copying the files to an external HDD because the latter
wasn't being recognized - I'm guessing some problem between the old
Linux kernel and the new USB3 stuff which all of these external HDDs
use.
I have now downloaded Ubuntu 16.04.3 (the version recommended by her
modern-Linux-savvy family member in Texas), burned the ISO to a DVD,
and we have another meeting scheduled for this Friday evening - I am
hoping that this new Ubuntu won't have the problem with the USB3
external HDD, so we'll copy all of her files over, and then she'll
have the option of replacing that Windows 10 with Ubuntu if she is
willing to give it a try.
M~
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